Frequently Asked Questions
Everything you need to know about your Seychelles Footwear experience.
How do I determine the right size for my Seychelles shoes?
Most of our styles run true to size. However, fit can vary between sandals, boots, and heels. We recommend checking the 'Fit Notes' on each product page or referring to our comprehensive size guide for measurements.
What is your return policy for online orders?
We want you to love your purchase. If you are not completely satisfied, we accept returns of unworn, unwashed merchandise within 30 days of the delivery date. Please ensure shoes are returned in their original packaging.
How long will it take for my order to ship?
Standard orders are processed within 1-2 business days. Depending on your location, shipping typically takes 3-7 business days. Expedited shipping options are available at checkout for faster delivery.
Does Seychelles Footwear offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. International shipping rates and duties are calculated at checkout based on the destination country.
Are your materials ethically sourced?
Sustainability and ethics are core to our brand. We partner with audited factories and prioritize high-quality leathers and vegan alternatives that meet strict environmental and labor standards.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. We are unable to cancel or modify orders once they are confirmed, but you may initiate a return once the package arrives.